V11.40.19 deployment tonight for Santa Clara Data Center?
We just received an email from our SAM about 15 mins ago regarding a V11.40.19 deployment tonight for our datacenter that will put us offline from 9.30pm to 4am next day. I would like to inform you...
View ArticleHow do you handle Patient Portal Support?
Especially for some of the bigger/multi-practice organizations - how do you handle Patient Portal support? If a patient has questions or trouble with the patient portal website or the Healow app, who...
View ArticleClik here to view.
V11 New look for e jellybean/quick launch button
Many folks who are using V11 have mentioned a new look and feel to the e jellybean/quick launch button. Would anyone on the .exe version of V11 be willing to upload or email screen shots? [with PHI...
View ArticleRegistration Rules Engine
Hello all! We have been exploring registration rules for some time now and have found them helpful for our scheduling staff. As we build more in the system, we are being cautious of the impact this...
View ArticleAutomation??
I have been using ECw since 2009.I know there are features that I might not have enabled.So here is my request.WIth all the insurance needing HEDIS codes, BMI, etc - is there anything that will...
View ArticleVisit Status Default change
Does anyone know how to change the default Visit Status in the Appointment Screen. Ours is set to Pending, but I would like to change it to something else.
View Articleconfiguring Vitals in Tracking Board
Is there a way to set which vitals we want to get an alert about on Tracking Board? We don’t want to see out-of-range weights, but we do want to see SpO2, HR, RR.We are still on 11exe but are...
View ArticleDocumenting medications (oral, injections, and nebulized) administered during...
We have a pediatric practice in which we administer a number of medications in house, Tylenol, Motrin, Prelone, dexamethasone, atarax, zyrtec rocephin, and nebulized medications such as albuterol. In...
View ArticleContent Distribution Download Documentation
Has anyone found the documentation on the content distribution download function?Admin>Content Distribution I’m referring to the MVX, CVX Codes, NDC Codes, Imm Series, Lab Community, NDC Lookup,...
View ArticleE jellybean change requests
Hello everyone,We get flooded by CVS for requests to change to 90 day supply of prescription. 90% of this time it is inappropriate (original prescription is for 10 days of antibiotics, or 7 days or...
View Articlev11 Question about Immunizations
Are you able to pull immunizations and print a list from the State Registry through eCW v11? Thanks
View ArticleDocumenting HX of Chicken Pox
I’m running into brick walls everywhere I go here… We need to know how to document that a patient had history of chicken pox (not the vaccine)...easy enough in HX but not so. Apparently we need to...
View ArticleWe’ve gone to downtime procedures
Anyone else experiencing significant problems with eCW? We’ve had to go to DownTime procedures and I cannot get through to eCW. Technical support will only allow to leave a voicemail. Any thoughts?...
View ArticleWhere do you put your surgical orders?
We are a new practice, just over a year old. That’s also how long we have been using eCW. I am curious to know where you guys are putting your surgical orders? We can’t seem to find an efficient...
View ArticleRearranging the Documents folder
I had rearranged the documents folder to put the ones the front office uses the most on top like PMH, HPI HIPAA etc.The latest update put everything back in alpha order. Any hints on rearranging it...
View ArticleJellyfish Users?
Does anyone use jellyfish with eCW to provide current wait times on your websites? We have heard from jellyfish that they currently have one eCW user - we would love to speak with that user!
View ArticleCircle of Care/Care Team updates
We have CCMR activated and have found a bit of a SNAFU that I am hoping someone can help me with. During the enrollment process of the patient into a Care Plan in CCMR, we select the providers/users...
View ArticleHow do you handle Patient Portal Support?
Especially for some of the bigger/multi-practice organizations - how do you handle Patient Portal support? If a patient has questions or trouble with the patient portal website or the Healow app, who...
View ArticleCannot Save Midmark EKGs
If I make any edit to Midmark EKGs, then try to save, I get error messages, then “circle”, then crash. I have to restart the app.This has been going on for months (V11) and no response from...
View ArticleSelect default for E jellybean
Hello,Is it possible to have E jellybean defaulted to ‘All Messages’ tab instead of ‘Refill Request’?Thanks.
View Article