Referral - data copied from other referral
Hi Everyone,When we create a new referrals, the structured data tab is pre-populated with data data from a referral of a different patient. We reported this in the past and it was resolved, but it has...
View ArticleOffice 64 Bit
We just upgraded to SP2 and were testing office to see if there would be any issues using office 64 bit with ECW. Since we upgraded, it appears that ECW has its own built in letter program now, so...
View Article200 fax maximum view in Fax inbox
Hi, the fax inbox we work with caps at 200 faxes, and any older faxes will not populate until newer ones have been moved out of the inbox. Is there a setting where we can expand that inbox to show...
View ArticlePrint scanned forms with patients names
Is there a way to print forms from within ECW so that the form already has the patients name already on it, such as in ecliniforms? For example, patient comes in for a physical. We print their...
View ArticleV11 Testing Experiences…and GO!
Anyone else out there testing V11 yet? General feedback? Greatest things since sliced bread? Show stoppers? Would love to hear other practices experiences.
View ArticleCopying Visit Type Durations from one provider/resource to another
Could have sworn we use to copy Visit Type Durations from one provider or resource to another, but for whatever reason, I can’t seem to remember how. Any suggestions? We have a zillion visit types...
View ArticleKiosk
I am about the demo the Kiosk. We need it to solve 4 problemsFRONT DESK 1) verify insurance 2) collect any balance 3) verify pharmacyMid office 3) Let us know what refill they need now 4) Alert them...
View ArticleCCDA Bulk file download
Hello-We are in the process of switching EHR from ECW to NextGen due to joining a larger entity. For the past 3 weeks I have been trying to download a bulk CCDA file of our patients to transfer to...
View ArticleLooking for setting
Looking for setting that will allow nurses to choose the facility they are working in on a particular day to access that facility’s immunization lot inventory. Mine is set up with a dropdown to choose...
View ArticlePatient Portal Messages ... can they be addressed to our Billing Person
Can portal messages only be addressed to providers when logged in to the patient portal? Is there anyway to add “Billing Questions” to the drop down list so that billing questions can be messaged...
View ArticleVaccine Administration Codes
Is anyone using the vaccine administration code feature in eCW?We have providers that use 90471-90472 (immunization admin) and then other providers than use 90460-90461 (counseling). It looks like in...
View ArticleeCW Messenger SMS late deliveries to patients
For months I’ve been pushing eCW to address the issue where same-day appointment reminders are being delivered AFTER the patient’s appointment.Responses thus far include1) The same-day appointments...
View ArticleeCW Version 11 - 2015 version PHQ2 Form
It seems like the new PHQ2 (2015 version) now has a score associated with it. Still two questions, each question now has a point value of 1. The new 2015 PHQ2 form now only initiates the PHQ9 form...
View ArticleFaxing progress notes upon locking?
On my multitude of notes from the national users conference, I wrote down “the ability to automatically fax progress notes to referring provider upon locking in V11”. Was I wishful thinking or did I...
View ArticleV11 E jellybean
Hi all we are in the process of updating to version 11 over this weekend and are curious what other customers using the exe have experienced in changes to the E jellybean. I have heard that the UI has...
View Articleoutsource to Eclinicalworks billing (RCM)??
Anyone using ECW for their medical billing? We are a small practice so it should be “easy”. Their rate is very good at under 3% but that’s no guarantee on quality and ability to get claims...
View ArticleCCM billing
I’m curious to know when folks are billing for CCM. End of the month? Every two weeks? Has anyone had an issue with billing CCM at the beginning of the month and TCM at the end of the month?
View Articleany experiences with upgrading Server OS on ECW servers?
We are still on Windows Server 2008 R2 Datacenter 64-bit and using ECW v10. It seems we need to get on Server 2012 or 2016 to upgrade to v11. Is there anything we should watch out for in this...
View ArticleImmunizations not populating to progress note post v11 update
Hi all We updated to v11 over the weekend and despite massive testing and prep we still have an eCW curve ball today. Patient immunization data is not populating to the progress note. We have logged a...
View ArticlePatient photo in demographics problem
ECW has shut down the feature of patient demographic photos on my v11 eclinicalworks. It’s always helpful to put a name to a face but this is been down for nearly 3 months now. Is anyone else affected...
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