I am about the demo the Kiosk. We need it to solve 4 problems
FRONT DESK
1) verify insurance
2) collect any balance
3) verify pharmacy
Mid office
3) Let us know what refill they need now
4) Alert them to their missing preventive care (like they need flu shot or colonoscopy)
5) complete previsit chief complaint specific review of systems questionnaire that goes into the progress note
6) Wish them a custom message like Happy Holidays or Skin Cancer Screenings next week.
How much of this can the Kiosk do? and do well. I compare it to phresia pad but phresia doesn’t integrate into ECW.