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PDMP in V11 (Appriss)

Anyone using the PDMP product in V11 yet? (Appriss Narxcare controlled substance report query)Curious to see if it allows RN’s/MA’s to run the query while rooming the patient.Also wondering if logging...

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Fax Scheduling

Has anyone had any luck in scheduling their faxes to go out?  We are running into issues with other office fax machines being busy so when ours go out it can clog the fax line.  We’ve tried the...

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Referral - data copied from other referral

Hi Everyone,When we create a new referrals, the structured data tab is pre-populated with data data from a referral of a different patient. We reported this in the past and it was resolved, but it has...

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Patient Arrival Delay in the S Jelly Bean

Hello eCW users,Has anyone experienced a delay between marking a patient as arrived at the front office and when clinical staff is notified through the S Jelly Bean? We are seeing about a 5-8 minute...

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eclinicaltouch 3 for resources

Hi, How do I enable my MA to be able to login to eclinicaltouch; eg to enter vitals and reviews meds.  I cannot find the setting under admin, staff or security settings?  I know there is a per provider...

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ePrescribe-Seeing when we got the request

Is there a way to see when we received an eprescribe request? What happens to the original when a provider responds to it?We are trying to determine how long we had a request before the provider...

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ECG—to integrate or not to integrate, that is the question!

My “slightly used” ancient ECG bit the dust a few weeks ago.  Went to troubleshoot and saw that support ended circa 2003…sigh.  So I wonder if any of y’all have a little insight for a small primary...

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Any practices using eCW for Wound Care?

Are there any practices using eCW for wound care? I am interested in seeing if/how eCW can track multiple wound progress- saving images per visit with notes, etc.

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INR flowsheet update - V11

Anyone using anticoagulant flowsheet in v11 ECW?  Do you like it and does it allow proper billing with the new 2018 anticoagulation billing rules by medicare with CPT 93792, 93793.  So far we basically...

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Change reporting period for MIPS Dashboard

Last year I put a ticket in and changed the reporting period for the MIPS Dashboard to show only the last quarter, our reporting period. We want to keep a rolling record to track our progress. Not a...

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Primary pharmacy report?

I need a list of patients who use a certain 3-letter pharmacy, since we are severing communication with them.  (Yes, it is that bad)I don’t see any registry item to run a report.  Is there some other...

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future vaccine orders

How does your practice enter orders for future vaccinations to be given at nurse visits?A situation we encounter frequently is that a child arrives as a new patient from outside the US either 1) with...

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previsit Med rec

What’s the best way patients can review and reconcile their meds before I see them in the exam room.  Something they can do in waiting room, as well as complete my standard Review of systems.  I tried...

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Depression Screening in the HPI

I’ve been reading a bunch of things on CMS guidelines and I’ve found quite a bit regarding documentation in the HPI, on any level, being done only by the billing provider. Here is a link to just one...

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Faxing progress notes upon locking?

On my multitude of notes from the national users conference, I wrote down “the ability to automatically fax progress notes to referring provider upon locking in V11”.  Was I wishful thinking or did I...

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Converting to Cloud Based versus In house Server based - Version 11 and fax...

We’ve been with ECW since 2005.  Looking at switching to ECW cloud host server versus being in house.  Several factors involved in this - cost of servers, IT help is off site and limited in resolving...

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practices using portal forms

Is anyone using the portal forms.  We recently experimented with our annual form.  IT was a time consuming process requiring ECW to manually create the form, upload it and then map it.  Apparently,...

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Web encounter - reply to patient-where do you enter the message?

When replying to a patient who has created a web encounter through the portal, do you write in the action taken box, the reply to patient box? If I reply in action taken box then click reply to...

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New computers - Printing anything crashes

IT has deployed some new computers.The image is the same as all other computers however when you try to print anything from ECW, it closes automatically. Not sure what is different.Any ideas?

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Change reporting period for MIPS Dashboard

Last year I put a ticket in and changed the reporting period for the MIPS Dashboard to show only the last quarter, our reporting period. We want to keep a rolling record to track our progress. Not a...

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