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CHADIS - Please Help!

Hello,I am reaching out to hear from other practices who have used CHADIS and what your honest thoughts on it are. Do you have a good utilization and compliance of completing these forms by your...

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MIPS reporting - does ECW charge to submit?

We have never reported via ECW as most of our billing is facility based.  As a result our notes are not in the templates but all PDFs in patient documents for those 80% of our patient base.  We’ve used...

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Cures Act Info Blocking - releasing Patient Documents to Portal

Anyone have insight on releasing scanned patient documents to the portal re: the Information Blocking Cures Act?  eCW info says that the scanned documents (in .pdf format only) will go to the portal,...

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Dropdown menus freezing

Hi all,I have noticed this morning that when I go to fax DI or fax labs from the lower common send carrot in the online version of ecw and try to use the dropdown menu in the upper left to select a fax...

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Anyone running 11.52.75.6 on Win 7?

We’re scheduled to upgrade on the 19th, but still have quite a few machines running windows 7. ECW provided us with an upgrade file for win 7, but recommended we upgrade to 10 since they’re no longer...

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V11.52.25

eCW said they were rolling this out in bulk to cloud users.  Has anyone gotten yet?We are slated to go this Friday night.Wish us luck!

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Scribe error in 11e

Is anyone else experiencing an error message when attempting to use Scribe in 11e browser version? It’s been happening since we upgraded- error message across the bottom says” Scribe server unavailable...

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Is there a setting to automatically publish lab results to portal

Is there a setting to automatically publish lab results to portal without the result being marked reviewed?  Our compliance officer is expressing concern that we must publish all lab results to the...

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Information Blocking - New thread

Starting a new thread since we are getting closer to go date (if you haven’t flipped the switch yet).  What is everyone doing to get ready (in eCW) for this?  We are still on v11.40 and waiting to get...

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eCW, The 2017 Settlement and special characters

This relates to the letter we all recently received from eCW concerning patient safety. It was quite broad, vague and made it look like there is nothing going on. The letter was a result of an October...

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Patient Portal Proxy

Hello,Has anyone had any experience with portal proxy? We are hoping to turn this on soon but wanted to know of any potential issues or bugs other users have encountered. We’re unable to test in our...

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How Do Other Handle eCW Issues?

I’m curious on how other practices are handling support issues. We are a 20+ facility practice with over 150 users (nurse, front office and providers). I am the only one that handles eCW issues for my...

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plug-in document viewer

Hi all,My ecw chrome plug-in document viewer now seems to be opening up with all of the subcategories collapsed, is there any way to set the default to open up expanded? See attached pic if able. Best,...

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Is anyone using Healow Insights?

Hi all Is anyone using Healow Insights? http://www.healowinsights.com/ What has your experience been thus far. Does eCW charge a fee for this? Is the connection process easy or difficult? Is the data...

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Charging for supplies in eCW

How do you charge for things that don’t have a CPT code? You can’t enter them into the fee schedule without a CPT. We’re starting to do wound care and there are supplies and things like silvadene,...

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Rx Education

Where is this located in Browser version 11e ?

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eCw Online Bill Pay solutions

Hi all, I have recently implemented e-payment for my current project and it seems to be working well with OpenEdge. Here’s my issue: I set up and account with Authorize.net, as advised by OpenEdge, and...

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Has anyone seen any updates on eCW pushing out a patch for the labs to push...

Has anyone seen any updates on eCW pushing out a patch for the labs to push to portal, regardless of being marked reviewed?  We are told this will happen prior to 4/5/21, but I haven’t seen anything...

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Telehealth Related Updates

Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....

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synthesis of eCW information related to 21st Century Cures Act

Here is my current understanding of eCW’s features related to the Cures Act.  I appreciate any input!eCW has the below features: 1)  It is possible to block certain Visit Types (ie Behavioral Health...

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