Greetings Everyone,
Most of the time when we try to access the .pdf documents received via p2p, we encounter a blank page with a blank dialogue box.
eCW techs had us downgrade from the latest version to Adobe Reader 9. Furthermore, each time we reported this issue, we were asked to just close out of the window and go back in while also being told that this is not an eCW issue.
This is very frustrating. On one hand, we are pushing our partners to p2p. On the other hand, we cannot even handle documents received.
Is anyone else experiencing the same issue?
Any help would be appreciated.