Anyone else have issues with External Rx History? It seems to work best the next day when I’m doing our daily chart audit, and not very well on the day of the visit when the MA needs it to work. Also, certain insurances seem to not pull anything, which leads me to think it’s on their end, but sometimes that same insurance will show info on another patient. Not sure if this is ticket-worthy as it’s not consistent, but I wondered what you all face. It’d be super helpful if this worked all the time and reliably!
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