Some of our providers have run into this issue noted in the Version Notes, but even in situations where the Current Medications have NOT been accessed/verified by a provider in a future visit and the provider is NOT attempting to delete a medication (our providers select Not Taking or Unknown). For example, one of our pediatricians sees a patient who also has a Behavioral Health appointment later that day. The pediatrician is unable to verify the meds, and the Behavioral Health clinician has not accessed the patient’s chart let alone verified medications since that is not done by a LCSW.
Our IT department hasn’t been able to replicate the issue and is aware of the product key provided in the notes.
Has anyone else had this issue?