Since we do not have an interface available with our Dept of Public Health lab, we scan in all our lab results. The staff attach each scan to the corresponding order. On occasion, the window to select the lab is blank as if there are no orders, which is not the case if you look at labs in the Pt Hub. In the past, I would have to reinstall the eCW client at the scan station. I have reported this in the eCW and they have reinstalled eCW as a fix. Any ideas?
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