Hello,
I was wondering if anyone else has had any issues with uploading their patient data for a custom campaign? I’ve started running into an issue where I upload the .xls file, and it tells me that the file is not supported, so I convert to .cvs file, and I get a server error. I submitted a ticket, and the solution was to get rid of any spaces in the patients’ names, and if that doesn’t work, remove any additional first/last names. Removing spaces didn’t work, and I don’t have time (nor does it represent some patient’s legal names) to go in and manually remove a 2nd (or however many) names from the various fields. I don’t really feel this is a feasible fix, but just wondering if anyone else has ran into any similar issues and have found any other solution?