I don’t know if anyone has this problem but its occurred at least twice in the last week where a abnormal brain MRI and mammograms’ result “disappeared into neverland” because of the new v12 DI/LAbs noninterlaced test workflow. When we receive a new DI or labs via fax, the inbox management staff have to check a lot of boxes, including the received, assigned dates,etc. If they forget to check the received box and but complete the other boxes and assign it to a provider, the result “disappears into neverland.” Provider never gets it to review. We missed a brain tumor and abn monogram because of this patient safety design flaw.
Those buttons should be made mandatory BEFORE the test can be assigned to ensure proper delivery or results.
I’ve asked but its still has not happened and in the meantime, on going patient safety and liability and risk of patient harm continues.