Good afternoon.
We are still on 11 305C. Yes we were told we needed to upgrade to 12 because our version of MYSQL was EOL.
Our issues are with 11E.
1 When in the fax inbox web mode you cannot delete the first page or current page. You can in plugin mode.
2 When in Plug-in mode you cannot attach a fax to a DI order. You can in web mode.
You have to bounce back and forth so you can delete cover pages in plug-in mode then move to web mode just to attach to a DI.
Of course we get the typical ECW answer “This is by design.”
They are designing a way to push customers to other EHR’s.
Frustrated in Florida.