I was hoping now that there are quite a few practices using the new SP2/10e versions if anyone can confirm that there is a place for “preferred” name throughout eCW? Specifically if it is visible on the Office Visit screen?
We have quite a few trans-gendered patients who go by a different name than their legal name. We were told that in the new version the preferred name would be visible and standardized across all screens. It is so embarrassing for both our nurses and for our patients when they are sitting in the waiting room, and they get called back as “John Smith” when they look like and also identify as “Debra Smith”. Our nursing staff use the office visit screen to call patients back and at this time there is no way of them knowing what name to call the patient without looking at the screen.