Does anyone know of a way to batch print HCFAs for ONE patient for a specific time frame regardless of the status of the claim? For some of our workers comp or motor vehicle claims we are asked to provide copies of all claims for one patient for a two or three year period. I have entered two tickets with eCW but still am not able to do this. The steps provided are:
Go to Claims
Claim Status : All Claims
Patient : Name
Then Billing Tab at the bottom of the screen
Selected claims > Change Claim Status
Drop Down to Print HCFA
View claims, Set electronic and paper claims status, finally Print batch and submit batch.
We do not want to submit. We only want to print. The workflow provided by eCW is for printing claims that can’t be electronically submitted. We do not want our HIM techs doing anything other than printing the HCFAs. From what I can see they need to open and print each claim individually. Before I give the HIM team this news I wanted to see if I am missing something.