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Inconsistent codes

Patient is 43 years old and established. United Health care denied with following reason.
Someone can help me to understand, where I am making mistake.
Thank you advance your help.

02/18/2022 1 HC:99396 $252.00 $0.00 -  CO-11: $252.00  
02/18/2022 1 HC:81025 $30.00 $0.00 -  CO-11: $30.00  
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Adjustment Group Codes
CO :  Contractual Obligations

Adjustment Reason Codes
11 :  The diagnosis is inconsistent with the procedure. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.


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