Hi all,
My practice has recently started e-scribing controlled substances through ECW. It’s going well 95% of the time. However, two medications apparently are not entered with a correct National Drug Code (NDC) so I can’t electronically prescribe. The system refuses to send tham out and immediately tries to print he prescription due to an unrecognized NDC.
One medication is the 12-hour sustained release morphine sulfate (many variants are in the drug library but none of the 12-hour ones work) and the other is Belsomra (only one variant but it doesn’t work).
My state has mandated e-prescribing of controlled substances in 2021. As far as I know, the NDC gets updated with the drug library within ECW. Is there a way for me to modify or update it myself for these two medications so I can e-prescribe them?
My calls the the ECW help desk have led nowhere.
Thanks!