Fellow ECW users:
Recently, ECW is extremely slow and freezing often. We have the hosted SAAS version. I believe that we are hosted in Atlanta?
We called tech support. They recommended using 11E. We tried the 11E version with no improvement in performance.
Do you all have a similar experience?
Any suggestions on solutions?
Patients and staff are frustrated making us consider even drastic changes. Living in Florida, hosting ECW in our server is not very attractive due to hurricanes.
Any suggestions will be very much appreciated.
Thanks