Hello,
I was hoping to get some feedback on user’s experience using televisits on eclinicaltouch after upgrading to 3.6.2. These were my findings and I was wanting to know if anyone had similar results.
It doesn’t seem to connect on the patient side when using healow. I can connect on my phone using the link that is sent via email though. Having the patient connect through the patient portal is fine too. eClinicaltouch does not seem to support the text chat feature at all, neither sending or receiving messages. The camera that shows the provider on eclincaltouch is slightly cut off and if the provider tries to take a picture/screenshot of the patient there is no room to preview the picture or make it larger before importing it to the patient docs.
Thank you in advance