I noticed this today in the televisit compatibility check when logged into my pt portal.
There’s a link to connect to a live agent for any questions. I’m not sure if this is new or old but I’ve never seen it before. Is it conneccting them w/ someone in the practice or an ECW tech?
Upon connecting it gives you an error saying “Request could not be completed, account you are attempting to reach is no longer active”
Does anyone have any info on this?
Thanks
