All of this newfound free time and seeing patients digitally has given us time to explore new ways to make our practice more efficient. We are looking for ways to securely upload documents (patient intake forms, insurance cards, etc) as well as patient-generated files (this could be anything from a BP log, old colonoscopy report, or picture of a rash).
We have not pursued HIPAA-compliant email to this point due to fears it would be used by patients instead of the portal.
To my knowledge ECW does not really have a solution for this. Anybody have success or failure stories?
