In V10, we had a workflow where our LPN’s and MA’ were able to do research on a Narcotic and then deny it via a telephone encounter and forward to prescriber. That workflow automatically created a telephone encounter for the prescriber to work.
In V11, they are unable to Deny RX with new Rx to follow, but they can Deny the prescription….
This process causes us to create a new Telephone encounter in order to prescribe the medication.
Not sure if I am stating this correctly..but I am interpreting what one of my practice cites.
How is everyone else doing this functionality in V11
Thank you!