Does anyone have a report/query that shows the PPD/TB given date & time along with the read date & time? Or the
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PPD Report
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Can the clinical notes tab in the treatment screen be sticky?
In the treatment screen, there are two Notes boxes. By default, “Notes” is shown whenever the treatment window is opened. Next to the Notes tab is a Clinical Notes tab. Anything written in the Notes tab goes to the clinical summary and the progress note. Anything written in the clinical notes tab doesn’t go to the clinical summary, but does go to the progress note.
Often, our providers will write something in the notes tab, click the Clinical notes tab and then write more info there. Is there a setting that will make the last tab selected remain as the sticky choice?
For example, is it possible to have the clinical notes tab selected by default whenever I open the treatment window? One of our providers is convinced that, up until this weekend, she would always have clinical notes open by default. Since yesterday, the treatment screen always defaults to Notes.
I don’t recall ever seeing Clinical Notes as the default and it’s never been a sticky setting that I’ve seen. But this provider is absolutely convinced that this was the case and we must’ve changed something.
Does anyone know of a way to have a sticky setting on these tabs?
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Problem List SNOMED
I am in the beginning stages of testing V10SP2.5.2 in my test environment.
On the right chart panel the is a warning - Problem List SNOMED. What exactly is this??
I know the SNOMED codes works like the ICD10 and I am having to click on the link and SAVE for the warning to go away.
Could this be that all my patients in my test environment have ICD 9 codes?? Will I see this in my production when we upgrade?
How can I get it to go away for all patients?
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Result Addendums
Does anyone else have an issue with the way that eCW displays a result addendum ?
We need something to stand out and cannot seem to get any traction on this issue.
Any help or discussion appreciated….
Thanks,
mc
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Linking dual provider progess notes occuring within one visit?!?
Please see question from one of our clinical audiologists -
Currently, the Audiology staff completes progress notes in the Physician progress notes for a patient seen concurrently in ENT clinic on any given day. Then, the audiologist ALSO completes their OWN progress note as a separate provider. Very time-consuming…..
To simplify and speed up the process, and facilitate patient flow, we are wondering if there is a way to eliminate the dual entries by ONLY entering notes as the Audiology Provider BUT having both the MD and the Audiologist progress notes linked when reports are send to referring physicians by the MD’s., so that the description of the Audiology results would come with the report without having to be entered separately into the Physician note. If so, the Physician could lock his notes whenever convenient, but when sending reports the Audiology progress notes would link somehow, i.e. so if you open Physician progress note, the audiology note opens also.
Any insight on this is greatly appreciated!
Heather
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Portal Messages show 3 dots in body of email
Patients are reporting that they see “3 dots” in the body of their email when portal messages from our practice are sent out.
What is the solution to this? My Help Desk tells me that the patients need to add us to their safe sites? Surely, at this point, there is a way to resolve this. As currently when patients get this, it doesn’t even look like there is anything to the message. It looks like it’s just a glitch on our end when we are trying to communicate with our patients.
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Sending mass eMessage
We have a provider leaving and our Director wants to send a mass eMessage to that provider’s patient’s through the Registry stating this. I’ve read some old posts where they had trouble with this but with older versions.
Any advice on sending mass eMessages? There are 1600 patients, I think the minimum number I can send at a time is 100, max would be to all. Thoughts?
Thanks in advance,
Tim
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portal/healow app- most common complaint is the medications are blank
So the thing parents call us the most about is that they are trying to request a med refill through the app and the med list is blank. We have seen it with fresh installs, with folks that have used the app for months, no consistent commonality to help us figure it out. The ecw recommended fix is to uninstall and reinstall the app, which does seem to work for most parents, but only some of the time. The parents who have the app for a while have also forgotton their password usually, so there is the hassle of reseting the password for them as well.
Any idea what we or the users might be doing to cause this?
Thanks,
Chris
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Dynamo Label Printers
We’re on 10e exclusively and interface with LabCorp. We’d like to use Dynamo label printers but can’t get a solid answer out of eCW if they will work. Has anyone used them with either 10e or V10?
If so, any tips on getting it to work?
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Summary of changes for V10SP2.5.12
Is there any documentation of the changes made to V10?
We are not going to use the 10e as of this moment and will work towards that direction next year.
I just want a condensed version of the changes to V10.
I have the V10-sp2.5.12 release notes but it includes all the 10e documentation as well. They jumbled it all together.
Any help would be appreciated.
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Concurrency lock in V10SP2.5.2
Is anyone else experiencing prolonged concurrency locks that do not resolve when user 1 is out of that section of a patient’s chart? Many of our users are getting these warnings stating that they, themselves, are already in that section of the note when they have verified they are not. I am constantly having to go back into File>>Settings>>Release Concurrency Lock to unlock that section for them. (If they have not already bypassed the warning and proceeded to that section already.) Some locks last for days!
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Referral - Assigned To
When reviewing the referrals from the R Jelly Bean, I am noticing some referrals have the Assigned To listed by name (Last Name, First Name) and some have the eCW user name listed. Does anyone know why this occurs?
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CCM Care Plan
I have been sidetracked for a while with a serious health issue of my husband.
Back to CCM struggles…
1. I have a patient who has Peripheral Artery disease
He has had multiple amputations
PAD is not on the magic list of CCM diagnoses.
I added it to his care plan, which in the past has taken care of this.
Now, it isn’t recognizing my customized ccm icd10
2. why does the care plan disappear from view when I lock the note?
It is there if I look at it in virtual mode but if I just scroll through the encounters it is a blank, locked screen.
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Can the clinical notes tab in the treatment screen be sticky?
In the treatment screen, there are two Notes boxes. By default, “Notes” is shown whenever the treatment window is opened. Next to the Notes tab is a Clinical Notes tab. Anything written in the Notes tab goes to the clinical summary and the progress note. Anything written in the clinical notes tab doesn’t go to the clinical summary, but does go to the progress note.
Often, our providers will write something in the notes tab, click the Clinical notes tab and then write more info there. Is there a setting that will make the last tab selected remain as the sticky choice?
For example, is it possible to have the clinical notes tab selected by default whenever I open the treatment window? One of our providers is convinced that, up until this weekend, she would always have clinical notes open by default. Since yesterday, the treatment screen always defaults to Notes.
I don’t recall ever seeing Clinical Notes as the default and it’s never been a sticky setting that I’ve seen. But this provider is absolutely convinced that this was the case and we must’ve changed something.
Does anyone know of a way to have a sticky setting on these tabs?
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Compound Medications Best Practices
Hi all
I was curious if other users could share their tips and tricks on how to best managing compound medications in eCW.
Is anyone aware of eCW Materials / Instructions for managing these?
How do these work with the new NDC check?
Thank you in advance for your help
Tyler
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EPCS Module
Hello Everyone,
We just implemented the EPCS modules for our providers. We’ve had a few snags in implementation and the actual EPCS process. Does anyone else use this module and if so, what has your experience been?
Thank you,
Lindsay Gott
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Virtual Visits
I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar. Is anyone aware of where we are with that technology? We are going to be participating, hopefully, in CPC plus and are wanting to develop more non-face-to-face visit capabilities.
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“Medical History Will Not Be Updated in the Right Panel”
As of a few days ago we suddenly have the above show up randomly in the Medical History section. I can update the Medical History in the progress note but it will not be updated in the right chart panel and more importantly not carried forward to the next progress note. This happens only in every 5th patient encounter or so. Support called and seems stunned. They say it has to do with the fact that a future appointment is already scheduled but we have not had this problem ever before and I have been with eCW for more than 10 years!
Anybody else having this issue? Any suggestions/help?
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Problem List SNOMED
I am in the beginning stages of testing V10SP2.5.2 in my test environment.
On the right chart panel the is a warning - Problem List SNOMED. What exactly is this??
I know the SNOMED codes works like the ICD10 and I am having to click on the link and SAVE for the warning to go away.
Could this be that all my patients in my test environment have ICD 9 codes?? Will I see this in my production when we upgrade?
How can I get it to go away for all patients?
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CMS and Appropriate Use Criteria Program
The radiology department at the hospital we send orders to has asked me to find out what are eCW’s plan regarding the CMS Appropriate Use Criteria program. It is proposed to go live 1/1/2018. Has anyone heard any rumblings about this?
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