We have always used PDFs for scanning, faxing, and encrypted emails. eCW is not very friendly with pdfs.
We don’t use internet explorer in our office and I discovered that only way to properly view pdfs in eCW if an pdf viewer with an Internet Explorer add-on is installed. Even after getting the add-on installed with the Internet Explorer browser (which is hassle of its own), it would crash on the Documents > Patient Documents > Scan Docs window.
We use PDF X-change PRO - a lite, fast PDF viewer. We tried Adobe, Foxit, and a couple more. They all crash this window on various workstations.
Any pdf viewer recommendations?