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Dragon inserts a new line when provider pauses

Hi all,

I wanted to run this by you to see if anyone has seen this happen with them.

When using Dragon to dictate into the HPI section, and a provider pauses, it automatically drops the cursor down to the next line and capitalizes the next thing they say.  I am able to recreate this issue every time.  I did check to make sure my settings allowed for pauses (Tools > Auto-Formatting Options > “Allow pauses in formatted phrases”) but that doesn’t seem to have any affect on this issue.

We have Dragon Medical-Network Edition (Version 12.51.202.093) with local installs on the physicians PC’s.  My understanding is that some options are controlled administratively and some are local to the machine.

Any insight into this issue is greatly appreciated!  I cannot recreate it using Word so I haven’t called Nuance support just yet as it seems to be specific to working within eCW.

Thanks,
Jessica


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