Hi all
Has anyone experience a duplication of data within the GYN History OB History sections of a progress note. We recently had our application servers run out of memory due to this apparently. eCW is noting we need to go into each progress note and delete the duplicate data. They have indicated this is a workflow issue.
Appreciate any insight from the group.
Tyler
Issue =
The OB History and Gyn History will duplicate each time a new progress note is opened.
It is unclear whether this has to do with a user merging the histories in a template multiple times or something else.
The History section may be duplicated hundreds of times, which will cause the note to freeze as well as general user slowness.