We are looking at our CDSS alerts for A1c Testing and noticed it was outstanding when in fact the lab result has been received and is reviewed in the patient’s chart. It didn’t matter which lab company was sending the result.
The answer from eCW support is the manually enter the lab result from the CDSS screen by clicking the “H” (Historical data) button. Once this process is done the first time in the chart, all future A1c results would then start to appear for this CDSS Alert. This just seems crazy as we have a lab interface that should somehow be able to tie into this CDSS alert in order to satisfy it. If the General Practice Alerts can work this way, why don’t the CDSS Alerts work this way?
Would like to hear how other practices are satisfying the CDSS Measure.