Someone at our organization has added a bunch of dummy appointments to providers schedules that can be used for same-day emergency appointments. This, however, clutters up the schedule, and makes it difficult to read actual appointments. I realized that I can hide all non-billable appointments from the schedule, and I think this can make these disappear if I am just able to change this from the visit status “PEN (Pending)” which they currently are, to a non-billable status.
However, here’s the problem. I have no clue (and apparently she doesn’t know) how she added these appointments. I’ve attached some screenshots. They aren’t blocks. They are actual appointments, but without any patient. It also looks like she was able to make them repeating, because I think they extend out several months. However, when I try to change anything about these appointments, it gives me an error saying “The following information must be entered before proceeding: Please select a patient.”
So, how did she make repeating appointments with no patient selected? And how can I change them all to new status code? I imagine that answer lies in figuring out the first question. Thanks in advance! You guys have helped me out before, and I’m hoping you can come through on this question, because I don’t have too much experience in the scheduling/visit status/blocks area.
