9:34 AM: [First User Reporting Issues] All our users are pretty much unable to do anything in the EMR currently getting errors like this when attempting to login or navigate menus:
eClinicalWorks
Error
This request could not be served due to an internal processing error.
The incident ID on 42.10 is: 7218103754562217781.
Please report this issue on the eClinicalWorks customer care portal
https://my.eclinicalworks.com
or call eClinicalWorks Customer Support
If a user does happen to login they will be bombarded with errors like Access Denied: Invalid Input
Our eCW Nimbus also seems to be getting a similar Incident ID error and doesn’t work for a backup access.