Hello, I have seen a few threads about this, but none within the last few years and wanted to get some recent feedback from the current community.
We have previously allowed insurance auditors come on site, with a somewhat restricted (as far as eCW goes anyway) access to pull charts. After my arrival at the practice, we have shifted the work of chart pulling to our medical records staff. However, as our practice has grown in size, so have the audit needs.
Our current administration is in support of reducing the burden on our staff and allowing auditors back on site with direct access to eCW again. This has its own challenges as we will not be able to have unique accounts for each auditor, due to having AD FS (SSO) enabled, and the turnaround time to have an account created for each unique auditor in a timely fashion.
For my fellow eCW clients, what are you currently doing for your insurance audits? Doing the chart pulling for them? Creating reports that they can run? Letting them on site with access to eCW?
