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Problem connecting to televisit

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Is anyone having issues with televisit connectivity today? I have a clinic reporting that they used televisits successfully yesterday but it’s not working today. (They are using the same device, same workflow, etc.)

They say when they check compatibility, they get this:
Browser Detected: Chrome 64 bit (version 83) Windows 10.0
Healow TeleVisits use cutting edge technology to deliver a great experience. Unfortunately your device is currently unsupported. Please use a laptop or desktop to access your TeleVisits.

Hoping to avoid submitting a ticket as the eCW troubleshooting calls can be very aggravating during a busy clinic…  smirk


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