As we move to having the physicians order their own labs we have hit a small hurdle. We have an in-house lab and we use Quest and CPL for send out labs. Depending on the patients insurance the labs are sent to either Quest or CPL. Is this a common issue? How are doctors suppose to learn and remember this for order entry?
We had a thought of adding multiple lab codes to a test and setting up a rule that would send it to the correct lab depending on the patients insurance. Would this be possible? I did not think so because we have to choose which lab to send it to when you transmit
Any advice would be appreciated
Thanks