I am becoming very frustrating in the reporting that eCW offers. After the v11 upgrade and the fields they changed, I had to modify many of my eBO reports. I am all about creating a report. But when the basic reporting is not provided, I have a problem. The alcohol screening has been a HEDIS measures for a couple of years, https://www.ncqa.org/hedis/reports-and-research/hedis-measure-unhealthy-alcohol-use-screening-and-follow-up/. He used to be in the PQRS dashboard. We are a FQHC with behavorial health. I have placed a ticket with eCW and sent an email to our SAM. The HEDIS dashboard does not show the alcohol screening. i am thankful eCW does not the audit C. I do not understand how a smart form becomes a standard for the system. i heard other practices say, we paid for the so and o form. Seems these are forms everyone is asking. eCW has in a a spot were they are the only ones that can create the smart form and will not make others a part of the basic package. I am sorry for ranting but this is making my job as implementing and training eCW very difficult. Our company is beginning to evaluate other medical software’s. How is everyone else feeling with the current culture of eCW?
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