Is anyone having issues with the Concurrency Lock? We have so many v11e issues, I seriously cannot tell if its eCW or us! Everyday I get complaints from users that sections of the charts are locked. When I go in to Release Concurrency Lock, there are locked sections from days to weeks old! We have all of our settings correct, as far as I can tell and have set our time limit down to 5 minutes to try to avoid this. Any eCW technician I talk to lately, seems a bit clueless about these features.
Any insight is appreciated.
Karen
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Releasing the Concurrency Lock
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