We can no longer sign documents in eClinicalTouch. Documents take 30-60 seconds to load if it doesn’t time out. We’ve opened tickets and got their BS line of “this is a known bug and will be fixed in a future version.” This after condescending our female office manager and telling her to “calm down and listen” so they could tell her that her workflow was wrong (she doesn’t touch documents).
Just wondering if anyone else has had issues or if we need to double back on tech support.