On the Rx prescription screen when you click the prescription it opens a window that shows the dose, directions, days, tabs, refills screen…
Before 2 weeks ago we had the option to click the option to have the “Pop Up” window open or we could select the option to unclick it and manually type in the prescription directions, etc.
Now the Pop Up box is permanently checked and grayed out so we cannot change the option.
Does anyone know how to make it an option to have the Pop Up window or not (i.e. allow us to unclick that box)?
Thanks!
Jeff