Our nurses are all in the same role, but at least three of them are unable to open vaccine hyperlinks in the progress note to be able to complete the vaccine details window. We thought it had to do with the plug in (we’re on 11e) but uninstalling and reinstalling that did not help. We had two of them log into another computer of a user that is not having the same issue and logging into the computer under their own credentials, still does not allow them to open the vaccine hyperlinks. Any thoughts how to resolve this?
Thanks,
Karen
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Users unable to open Vaccine hyperlinks in progress notes
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