Hi,
We loaded our fee schedules into eCW but are occasionally having to add in a code. We have validated all CPT codes added in after the fact but it looks like it only validated for the master fee schedule and not the rest. In the fee schedule list, all the charges/allowed amounts are grayed out except for the master. The CPT codes also aren’t able to be seen to select when they’re grayed out.
Does anyone know what we’re doing wrong? At this point I’m almost thinking we need to add the code to our fee schedule xls then reload it into eCW to have it show as not grayed out.
I’ve attached a pic to show what we’re seeing.
Thanks,