Our company just upgraded over the weekend to eCW v11 and for the life of me I can not figure out the new work flow for the spot monitors we use. Before you would go into progress note > click vitals > click “Capture Vitals” button and then the WelchAllyn interface would pop open and you would click connect then capture and you were good to go.
In v11 there are now two little icons with a guy wearing cuff, one is capture vitals one is capture/preview vitals but when you click either one nothing seems to happen, no pop ups and even though the little button is depressed when you click it if you start capturing on monitor nothing is flowing into ecw so I must be missing something…
Hoping someone out there could help me out :(